What Transpires After You Place Your Order with Kodiak? Here's the Scoop!
At Kodiak, we're firm believers in the details, and your order is no exception. Once your order is placed, you can sit back and relax, knowing it's in the hands of our diligent production team.
Every order submitted is meticulously analyzed by at least two of our Kodiak production team members to ensure your design is flawless and ready for print.
We perform a thorough check of all artwork for aesthetics, printability, and possible errors. Common issues such as alignment, contrast, line thickness, and spelling errors are automatically adjusted. For further details on our review process, click here.
For more complex orders, we may send an additional email featuring picture proofs for your approval before we proceed with your order.
Your products are then adorned using screen printing (for quantities of six or more), digital printing (for quantities fewer than six), or embroidery. Post-decoration, your items are shipped and delivered to your doorstep by your predetermined delivery date.
You can track the status of your order at any time using the Order Number provided in your confirmation email on our Order Tracking page.
For any questions or concerns about your order, feel free to call us for live help 7 days a week at 1-800-655-0926, Monday-Friday: 8am - Midnight ET, Saturday: 10am - 6pm ET, and Sunday: 10am - 6pm ET.
Production time at Kodiak refers to the duration taken to meticulously customize your items using your artwork. This calculation does not include weekends and holidays. Please note, the production time commences when we receive your signed approval of the artwork. The days of production listed on our site apply to orders with one color and one location. For multi-color/location orders, we will reach out to you. The shipping time required is not included in the production time.
Experience the detailed and personalized Kodiak service, where every step of the process is crafted with you in mind!